Truly The One — Acceptable Use Policy

Effective Date: September 2, 2026

Last Updated: September 2, 2026

1. Overview

This Acceptable Use Policy ("AUP") describes conduct and content that is strictly prohibited on Truly The One (the "Service"). It supplements, and is incorporated into, our Terms of Service. Truly The One has zero tolerance for the conduct described below. A violation of this AUP may result in immediate, permanent removal from the Service and will be reported to law enforcement or other authorities where required or appropriate, regardless of any other provision of our Terms of Service.

For how law enforcement can submit legal requests related to violations of this policy, see our Law Enforcement Guidelines.

2. Child Sexual Exploitation and Abuse (CSAM)

Truly The One is for adults only. You must be at least 18 years old to create an account, and every member must complete government-issued ID verification before they can access matches or messaging (see our Terms of Service, Section 2, "Eligibility"). You may not, under any circumstances:

• Upload, share, request, produce, distribute, or attempt to access child sexual abuse material (CSAM) in any form, whether real, altered, or computer/AI-generated
• Post, share, or solicit any sexualized depiction of a minor
• Sexualize, or make any sexual comment directed at, a minor or a person who appears to be a minor
• Create, or attempt to create, an account on behalf of, or otherwise involving, a person under the age of 18
• Groom or solicit, or attempt to groom or solicit, a minor for any purpose
• Engage in any other form of child sexual exploitation or abuse

We report apparent CSAM and other apparent child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement investigations. Any account involved in a violation of this section is permanently banned from the Service, without prior warning.

3. Sexual Violence

You may not use the Service to:

• Threaten, depict, glorify, promote, or solicit sexual violence, sexual assault, or rape
• Encourage or incite another person to commit an act of sexual violence
• Share content that depicts or describes an actual act of sexual violence in a way that is exploitative, promotional, or non-consensual

4. Non-Consensual Content

You may not use the Service to create, upload, share, request, or threaten to share:

• Non-consensual intimate imagery ("revenge porn"), including real or fabricated (e.g., digitally altered or AI-generated) intimate images of a real person shared without that person's consent
• Sexual content recorded of another person without their knowledge or consent
• Sexual content depicting or describing coercion, force, or a lack of consent, including content that depicts an act as non-consensual for shock or sexual value
• Any other sexual content involving a real, identifiable person who has not consented to its creation or distribution

This applies regardless of whether the person depicted is a user of the Service.

5. Human Trafficking, Sex Trafficking, and Sexual Exploitation

You may not use the Service, in any way, to:

• Engage in, facilitate, promote, advertise, recruit for, or attempt human trafficking or sex trafficking
• Engage in or facilitate forced labor or debt bondage
• Offer, solicit, or engage in commercial sexual services, escort services, or prostitution
• Sexually exploit any person, including exploiting a position of power, vulnerability, or trust for a sexual purpose

Claimed or apparent consent by any individual does not make any of the above conduct permitted under this policy.

6. Sexually Explicit Profile Content

Truly The One is a marriage- and relationship-intent dating service, not an adult content platform. You may not post, upload, or send:

• Nudity or sexually explicit photos or video, in your profile, photos, or in messages to other users
• Sexually explicit text, including explicit descriptions of sexual acts, sent unsolicited or otherwise, in a profile, bio, or message
• Content that is intended to be sexually gratifying to the viewer rather than representative of who you are for the purpose of forming a relationship
• Links or references directing other users to sexually explicit content hosted elsewhere

7. Scams and Fraudulent Activity

You may not use the Service to defraud or attempt to defraud another user, including:

• Romance scams — building a relationship with another user under false pretenses in order to solicit money, gifts, gift cards, cryptocurrency, or other financial value
• Any solicitation of money, loans, investments, or personal financial information from another user
• Phishing, or attempting to obtain another user's login credentials, financial account information, or other sensitive personal information under false pretenses
• Impersonating another person, a business, or an institution for financial gain
• Promoting fraudulent investment schemes, including cryptocurrency and "pig butchering" schemes
• Any other deceptive practice intended to obtain money or property from another user

8. Impersonation and Identity Misrepresentation

You may not:

• Impersonate any other person, whether real, fictional, or a public figure
• Use a false, borrowed, stolen, or fabricated identity or identification document
• Misrepresent your age
• Attempt to circumvent, defeat, or falsify identity verification
• Falsely claim an affiliation with any person, organization, or brand
• Create or operate an account on behalf of someone else without their knowledge and express permission
• Create or use more than one account, including to evade a suspension or ban

9. Illegal Acts

You may not use the Service to engage in, or attempt to engage in, any activity that is illegal under applicable law, including but not limited to:

• The sale, purchase, or facilitation of controlled substances
• The sale, purchase, or facilitation of weapons
• The sale, purchase, or facilitation of stolen goods
• Harassment, stalking, or threats of violence
• Extortion or blackmail
• Money laundering
• Any other violation of applicable local, state, federal, or international law

10. Reporting and Enforcement

You can report a profile or a conversation directly within the app at any time. Reports are reviewed by our admin moderation team through our internal moderation system.

Truly The One reserves the right, at our sole discretion, to take any of the following actions in response to a violation of this AUP, depending on the severity and nature of the conduct: issue a warning, restrict access to certain features, suspend an account, or permanently remove an account from the Service. Creating a new account after a permanent ban, or otherwise attempting to evade a ban or suspension, is itself a violation of this AUP and our Terms of Service.

Violations involving minors, human trafficking, sexual violence, or credible threats of violence will result in immediate, permanent removal from the Service without prior warning.

To request a takedown, or to report content you believe violates this policy outside the in-app reporting tools, contact us at support@trulytheone.com. We cooperate with valid legal process, including law enforcement requests and court orders, to the extent required by applicable law — see our Law Enforcement Guidelines for how to submit a request.

11. Related Documents

This Acceptable Use Policy should be read together with our Terms of Service, Privacy Policy, Law Enforcement Guidelines, and Refund Policy. Questions about this policy can be directed to support@trulytheone.com.